Terms &Conditions

1. Acceptance of Terms

A booking is confirmed when the client pays a deposit of 50% of the tour cost and receives written confirmation from Abdali Prestige Tours. By completing the booking, you acknowledge acceptance of these Terms & Conditions. The full balance is due at least one month prior to departure. Failure to pay the balance entitles Abdali Prestige Tours to cancel the booking and retain the deposit.

2. Tour Itineraries and Variation of Services

All itineraries are indicative only. Abdali Prestige Tours reserves the right to vary the route, order of visits, accommodation, transfers, and timing for operational, security, or safety reasons. While each itinerary is designed with precision, professionalism, and luxurious detail, adjustments may be necessary due to local conditions. Our team will always keep you informed, ensuring your experience remains smooth and memorable.

3. Booking, Payment, and Confirmation

• Deposit: 50% of the tour cost secures your booking.
• Final Balance: Full payment is required one month prior to departure.
• Failure to pay may result in cancellation of your booking and forfeiture of the deposit.
• Payment methods are outlined in your booking confirmation.

4. Cancellation Policy

• Client Cancellation: If a client cancels, they remain liable for cancellation fees as specified at booking.
• Operator Cancellation: If Abdali Prestige Tours cancels a tour due to security, health, or government restrictions, we will attempt to offer alternatives or credits. Refunds may be reduced to cover non-recoverable costs, including flights and accommodation.
• Rescheduling: If conditions prevent the tour from proceeding, we will first attempt to reschedule. If rescheduling is not possible, partial refunds may be issued; full refunds cannot be guaranteed.

5. Travel Precautions and Health Requirements

Clients are required to follow all guidance provided by Abdali Prestige Tours, including vaccinations, testing, and other health precautions. Compliance ensures your safety and the smooth operation of the tour.

In the event of political instability or emergencies, Abdali Prestige Tours has plans to assist with evacuation in coordination with local authorities and the Australian Government. While we will make every effort to ensure your security, these measures cannot be guaranteed, and the company accepts no liability for unforeseen events.

Failure to follow instructions regarding health, safety, or evacuation procedures may result in refusal of participation without refund.

6. Acknowledgement of Risks

Travel to Afghanistan involves unique conditions and considerations. By participating, you acknowledge and accept the inherent risks, which may include:

• Security risks, including civil unrest and political changes
• Road and infrastructure hazards
• Limited access to medical facilities
• Local laws and regulations

These risks are managed with professional planning, experienced guides, and 24/7 security, ensuring you can enjoy a safe and enriching journey. This acknowledgment is not intended to alarm, but to ensure your awareness while you experience the country with confidence and comfort.

7. Liability Limitation

Abdali Prestige Tours strives to provide a safe, high-quality experience. However, we cannot accept liability for loss, damage, injury, or delays arising from:

• Acts of terrorism, war, political unrest, or government restrictions
• Airline, hotel, or supplier failures
• Client negligence or failure to follow tour guidelines

Clients agree to indemnify Abdali Prestige Tours against any claims resulting from their breach of these Terms or non-compliance with local laws and customs.

8. Force Majeure

We are not liable for delay, cancellation, or alteration caused by force majeure events, including:

• War, terrorism, or armed conflict
• Government action or travel restrictions
• Natural disasters, epidemics, or pandemics
• Strikes or transport disruptions

In such cases, Abdali Prestige Tours may alter, postpone, or cancel the tour at our discretion, providing partial refunds or credits where feasible.

9. Security Measures

All tours are accompanied by private security personnel and coordination with local authorities.

• Tour packages include armored vehicles and armed guards throughout the tour.
• Security staff act as advisors and guides under local rules.
• While these measures greatly enhance safety, they cannot guarantee absolute protection.

Clients must adhere to guidance provided by guides and security personnel at all times.

10. Travel Advisories and Rescheduling

If conditions compromise safety, Abdali Prestige Tours will attempt to reschedule the tour. If rescheduling is not feasible, partial refunds may be offered, but full refunds cannot be guaranteed.

11. Visas, Permits, and Documentation

• For Prestige Package clients, Visas will be arranged and covered by Abdali Prestige Tours.
• For Luxury Package Clients we will assist with visa applications, but costs are the client's responsibility.
• Clients must ensure passports are valid and meet local entry requirements.
• Abdali Prestige Tours is not responsible for denied entry or deportation.

12. Health and Medical Requirements

• Clients must disclose medical conditions, dietary needs, or disabilities prior to booking.
• Follow all guidance provided regarding vaccinations, medications, and health precautions.
• Abdali Prestige Tours may refuse participation if health disclosures are incomplete or inaccurate.

13. Behaviour and Compliance with Local Law

Clients are expected to:

• Observe local customs, dress modestly, and respect cultural sensitivities
• Comply fully with instructions from guides and security personnel
• Limit photography to authorized areas and follow guidelines

Failure to comply may result in immediate removal from activities without refund.

14. Third-Party Suppliers

Hotels, transport providers, and local guides are third parties. Abdali Prestige Tours acts as an agent and is not liable for their acts, omissions, or failures.

15. Personal Property

Clients are responsible for their personal belongings. Abdali Prestige Tours is not liable for loss, theft, or damage except in cases of proven negligence by our staff.

16. Age Limit and Special Requirements

• In order to participate within our tours and experiences we require all clients to be 18 years of age unless accompanied by an adult guardian.
• Minors may participate only when accompanied by an adult guardian
• Clients with disabilities or special dietary requirements must inform us in writing prior to booking.

17. Emergency Procedures and Communication

• Emergency contacts and medical information will be collected for operational purposes only.
• Communications may be limited in remote areas.
• Our team will make every effort to respond, but evacuation may be delayed or unavailable in certain situations.

18. Privacy Policy

All personal information, passport copies, and medical data will be collected solely for operational purposes and securely discarded after the tour concludes.

19. Photography, Media, and Marketing Consent

By participating, clients consent to Abdali Prestige Tours photographing or recording them during the tour. These images may be used for advertising, social media, and promotional materials. Clients may opt out by notifying the company in writing.

20. Sustainability and Cultural Responsibility

Clients are encouraged to respect local communities, traditions, and the environment. Our tours are designed to be culturally sensitive and environmentally responsible, ensuring that your journey is enriching for both visitors and local communities.

21. Governing Law

These Terms are governed by the laws of Australia for contractual matters, and applicable Afghan law governs conduct within Afghanistan.

22. Agreement and Acceptance

By completing your booking, you acknowledge that you have read, understood, and accepted these Terms & Conditions and agree to comply with all instructions, rules, and guidelines during your tour.